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Privacy & Cookie Policy

Compliance with DPDP Act 2023 (India), IT Act 2000 & GDPR • Ahmedabad, Gujarat, India

Legal Entity & Ownership Statement This website (ai.rekhagyan.online / rekhagyan.online) and brand (‘REKHA GYAN’) are owned and operated by GABBARINFO DIGITAL SOLUTIONS, a registered enterprise under Udyam Registration No. UDYAM-GJ-01-0683309. REKHA GYAN is a unit of GABBARINFO DIGITAL SOLUTIONS.
Data Privacy & Non-Sharing Pledge: User ke birth details (Date, Time, Place of Birth) aur Palm Images (biometric visual analysis) ko 256-bit TLS/AES encryption me secure rakha jata hai. Hum aapka data kisi bhi third-party ad network ko sell ya share nahi karte.

1. Introduction & Scope

Welcome to REKHA GYAN (accessible via our primary website rekhagyan.online and web application ai.rekhagyan.online, hereinafter referred to as “Platform”, “We”, “Our”, or “Us”), owned and operated by GABBARINFO DIGITAL SOLUTIONS, headquartered at 503, K Block, Savvy Swaraj, Jagatpur, Ahmedabad, Gujarat - 382470, India.

2. Types of User Data We Collect

  • A. Identity & Contact: Name, Email, and Phone number (for login, WhatsApp confirmation, and support).
  • B. Astrological Coordinates: Date, exact time, place of birth (lat/long), and gender to calculate planetary ephemeris charts.
  • C. Biometric Imagery: Palm photographs uploaded to extract palm lines, mounts, and symbols.
  • D. Technical Logs: IP address, browser type, and timestamps for fraud prevention and security verification.
  • E. Life Inquiries & Scriptural Retrieval Purpose: Your specific life questions, relationship focus, and palm line imagery are processed exclusively by Rekha AI to act as your digital research assistant. Rekha AI evaluates these details against classical Vedic literature indexed by antiquity, citations, and scholarly readership. Rekha AI does not invent answers or remedies at random; it retrieves and synthesizes the majority consensus of authentic classical scriptures matching your exact data. This information is used strictly to fulfill your requested reading and is never sold or used for public AI model training.

3. Data Protection, Storage & Third-Party Sharing

Ephemeral Volatile Processing: Palm photos and astrological coordinates are processed ephemerally in real-time memory to calculate your reading and are not stored in persistent 3rd-party database warehouses.

Zero Selling / Monetization Pledge: We do NOT sell, rent, or trade your palm photos, contact data, or birth charts to third-party ad networks or data brokers.

4. Use of Cookies & Tracking Technologies

Cookies are small text files placed on your device to maintain your session and ensure website functionality:

  • Essential & Authentication Cookies: Required to log you into your account, access paid consultation credits, and verify session tokens.
  • Preference Cookies: Store language settings (English, Hindi, Hinglish) and user interface preferences.
  • Analytical Cookies: Anonymized metrics on error rates, page speeds, and technical performance to help optimize AI uptime.

You can clear or block cookies in your browser settings anytime. Disabling essential cookies will prevent authentication and report access.

5. User Data & Account Deletion Process

In compliance with DPDP Act 2023 and GDPR (“Right to be Forgotten”), every user can request complete deletion of their account and associated data:

How to Request Account & Data Deletion:
  1. Send an email from your registered email address to contactus@rekhagyan.online.
  2. Subject line: “Data Deletion Request” or “Account Deletion Request”.
  3. Include your registered mobile number / email address in the body.

Timeline: Request acknowledged within 24–48 hours; complete data purging completed within 7 to 14 business days.

6. Grievance Redressal & Office Information

Grievance Officer & Compliance Cell

Legal Entity Name: GABBARINFO DIGITAL SOLUTIONS

Brand Name: REKHA GYAN

Udyam Registration: UDYAM-GJ-01-0683309

Registered Office: 503, K Block, Savvy Swaraj, Jagatpur, Ahmedabad, Gujarat - 382470, India

Official Support Email: contactus@rekhagyan.online

Grievance Email: grievance@rekhagyan.online

Helpline Phones: +91 8511739865 (Udyam) / +91 9274090534

Customer Support Response Time: 24–48 Hours